Disable any proxies, VPNs, or other software that might route your Internet traffic outside of your current region.
For best results, we also recommend ensuring your device's network settings are set to Automatic.
- If you need assistance disconnecting from one of these services or restoring your connection's default settings, please contact your device manufacturer or Internet service provider.
Do you use a VPN or proxy for other reasons, such as for work or for privacy?
Because there is no reliable way for us to determine if a VPN or proxy is being used for legitimate purposes, any VPN or proxy use will prevent you from streaming Netflix. Please disable any VPN or proxy and try Netflix again.
Are you using an IPv6 connection?
Netflix supports any IPv6 connection that is natively provided to you by your ISP. Tunneling services that provide IPv6 over an IPv4 Network are not supported by Netflix, and may trigger an error message.